A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Spicewood so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Aqua Guard Water Damage has spent years pulling water out of Spicewood basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Spicewood neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
We answer our own phones around the clock in Spicewood, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
An unexplained jump in your water bill is frequently the first sign of a slab leak or a failing supply line long before any visible water appears. Catching it at this stage is far cheaper than waiting for a visible flood.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Dark spotting in grout lines or around window frames is often the first visible sign of a moisture problem that's been developing for weeks.
Our Flood Damage Repair process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Drying logs track humidity, surface moisture, and airflow at every checkpoint, so you get documented proof the structure is dry before we close out the job — useful for your insurance claim too.
Blackwater jobs get treated with extra caution, since porous materials that touched contaminated water almost always need to be removed rather than dried in place.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
You call +1-844-234-5373 and speak with a live dispatcher, not a voicemail system — we ask a few quick questions about the source and severity so the crew arrives prepared.
Technicians arrive with moisture meters and thermal cameras to map exactly how far the water has traveled, including inside walls and under flooring where you can't see it.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
If a drying target isn't met on the first pass, we extend equipment placement at no extra charge until moisture readings confirm the structure is dry.
If our moisture readings don't hit a safe drying standard on schedule, we keep equipment on site at no additional cost until they do — that's the standard we hold ourselves to.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Our Spicewood coverage area spans 78669, with trucks positioned to reach any address in the service radius quickly.
We track call volume by zip code across Spicewood to keep crew staffing matched to where emergencies actually happen most often.
"A pipe burst behind our water heater and the crew here in Spicewood had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Spicewood"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Spicewood"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Spicewood"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Spicewood"We had a slow leak we didn't notice for weeks and the crew found moisture in places we never would have checked using thermal imaging."
Carlos V., Spicewood"Our commercial unit flooded overnight and they had industrial equipment running before our staff arrived for the morning shift."
Angela F., Spicewood"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Spicewood"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Spicewood
